I want to preface this blog post by stating, I am in no way putting down my competitor’s product. I genuinely believe that every dog wheelchair company in this industry only has the best intentions for their product, and that is to help our family members, our dogs, get the help that they need.
Today I received a phone inquiry from a gentleman asking about a small Dachshund dog wheelchair for back legs. I told him the cost would be $325, plus $20 shipping. He quickly stated that the price was too high.
I wish he would have asked me a few more questions. I wish he would have asked me what materials we use, and what kind of warranty we have? Perhaps it didn’t matter to him. Perhaps it only mattered that he saved a little more money. I have confirmed that there are a few more dog wheelchairs out on the market that cost less than this $325, for this same size dog. However, after multiple hours of research on these doggie wheelchairs, it has come to my attention that they simply are not the same quality as a Ruff Rollin’ Wheelchair.
Firstly, a Ruff Rollin’ Wheelchair comes with a lifetime warranty on the frame, with the exception of normal wear and tear on the soft goods. It is rare, but if a part should break (under normal wear and tear), we will replace that part at our cost, including shipping (most of the time).
If you are looking at spending less money on a wheelchair for your dog, and that wheelchair comes with less than a lifetime warranty, you are risking spending more money in the long term. Especially, if you have a younger dog. Please take this into consideration. Think about it. If your dog is a 5 year old Dachshund, and there’s a possibility of permanent paralysis, trust me, you don’t want to spend less money on a wheelchair that has a one year warranty! That same dog wheelchair will end up costing you above and beyond the $325 that seems too high. You will replace parts, and maybe even the whole wheelchair during the life of your dog.
Ruff Rollin’ uses only the highest quality materials we can find. Each wheelchair is built one at a time, custom built for every dog. We support the local US economy as much as we possibly can to give you a sustainable, high quality product. So spend the extra money, trust me, you will thank me later. :)